Who we are

Launched in 2007 in Gurgaon, India by Aloke Bajpai and Rajnish Kumar, ixigo is India's leading travel search marketplace, connecting over 80 million travellers with content & deals from over 25,000 online & offline travel & hospitality businesses. ixigo aggregates and compares real-time travel information, prices & availability for flights, trains, buses, cabs, hotels, packages & destinations.

ixigo's mission is to simplify the lives of travellers by building apps that make their travel search and planning hassle-free and it has won several awards in its journey, including the TiE-Lumis Entrepreneurial Excellence Award and the NASSCOM Top-10 Emerge Award. ixigo's investors include Sequoia Capital India, Fosun Kinzon Capital, SAIF Partners, MakeMyTrip & Micromax

About Travenues:

Travenues is a platform that is being built to power the travel industry through deep technology. Advanced technologies are being used to transform and enhance the travellers journey. The aim of the platform is to make it easy for the airlines and hospitality industry to embrace these technologies easily. We believe that using this platform would enable the travel industry to focus on their core strengths of operational efficiency, profitability, and hospitality.

The travenues platform spans the entire gamut of the travel journey. An advanced direct booking flow which can be deployed across any GDS in the backend, stands as the anchor product. The booking flow incorporates the efficiency and a flawless user experience that we, as a company, have honed, over more than a decade. The platform also consists of other highly configurable modules, such as Smart City Search, Fare Predictor, AI based bot (capable of customer support tasks and direct integration), Inspire, and so on.

The company is more than a decade old, and the modules in the platform have been developed and refined over an extended period of time. Come join us, in building this next gen platform that will power the travel industry.

Role & Responsibility

We are looking for a skilled Key Account Manager to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

You will be playing an integral role in new business pitches and hold responsibility for the effective onboarding of new clients.

Responsibilities include:

- The ideal candidate will be apt in building strong relationships with strategic customers. You should be able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.

- Acquire a thorough understanding of key customer needs and requirements

- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives

- Ensure the correct products and services are delivered to customers in a timely manner

- Serve as the link of communication between key customers and internal teams

- Resolve any issues and problems faced by customers and deal with complaints to maintain trust

- Play an integral part in generating new sales that will turn into long-lasting relationships

- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Skills & Qualifications:

- 4+ yrs of proven experience as a key account manager in the airline industry

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Excellent organizational skills

- Ability in problem-solving and negotiation

Must have

- Eye for detail along with high benchmarks for quality

- Great people skills!

- Engineering background preferred but not necessary

- Able to fit in well within an informal startup environment

- High energy level and untiring commitment to drive oneself & the team towards goals

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

Culture: ixigems enjoy a fun and rewarding work atmosphere. We do not believe in hierarchies, and we encourage communication and constructive collaboration. We believe in the personal growth of individuals, creative approaches to solve real-world problems, and questioning the status quo!

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