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20/06 Shruti
Senior Consultant at Xpert Conexions

Views:17 Applications:2 Rec. Actions:Recruiter Actions:0

IVR Development Role - Hosted Contact Center Solutions - Telecom (5-10 yrs)

Delhi NCR/Pune Job Code: 1113195

Hosted Contact Center -IVR development

- Custom Solution Design, Analysis/feasibility study & preparing scope of work, IVR development, Customer Management.

- SQL-Server, CTI/IVR, SSRS reporting tool, Strong Understanding of Hosted Contact Center Solution, sound understanding of Web services, Call Centre solution experience, salesforce/service now customization, XML, CRM applications.

- SQL-Server, Computer Telephonic Integration, IVR Development, Understanding of Web services (SOAP/REST), XML/VXML, Oracle, CRM applications.

Women-friendly workplace:

Maternity and Paternity Benefits

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