Client Development Manager

About ITILITE:

ITILITE (www.itilite.com) is a fast-growing business travel and expense platform disrupting a $2.5 Trillion industry.

At ITILITE (lite-itineraries), we believe that companies deserve a travel solution that takes the pain out of work trips. Travelers should focus on their core work and not spend time on making travel bookings and then filing for expenses. Equally, companies should focus on their core areas, and lean on an automated, insightful platform for T&E.

There are very few companies across the globe which offer a unified travel and expense solution for the users; and we are uniquely positioned to do ground breaking work through this combination. Our travel platform offers a personalized experience for travelers and offers many industry-first features, e.g., gamification of travel where employees get rewarded when they make cost conscious choices. Our expense platform is a highly flexible, yet intuitive platform for employees which takes away the pain filing expenses and the anxiety in tracking expense reimbursement.

We have terrific momentum, and have been recognised by Nasscom with their Emerge50 award. We raised Series B in April 2020, led by Greenoaks Capital, Vy Capital, and Matrix Partners. We need you to help us build the future of T&E.

Role: Client Development Manager

Location: Mumbai/North

As Client Development Manager, you'll be responsible for managing the relationship with existing accounts for your region with a focus on deepening customer relationships to driving growth and elevate the overall customer experience. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients best interests in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

- Advice customers - T&E strategy, consult on modern T&E approach, help drive platform adaption, communicate forward looking ROI and scale business.

- Drive revenue by building pipeline from our existing business, while maintaining strong personal relationships with your clients

- Consistently achieve quota and growth targets through masterful account strategy and inspiring enterprise-size wins.

- Develop and execute on a strategic plan for your region and create reliable forecasts

- Work to develop and circulate the set of best practices that will be the foundation of this growing team

- Listen to the needs of the market and share with the product and marketing teams

- Simplify complex concepts for customers by helping them interpret and synthesize key information.

- Map organisation structure and key relationships, maintaining 5+ stakeholder relationships per account that span function and seniority.

Requirements:

- Degree or global equivalent in a related field

- 8+ years of Enterprise Sales experience in software/SaaS

- Exhibit creativity in packaging itilite data and insights to craft compelling narratives and elevate your customers- overall perception of itilite

- Experience carrying a revenue target with the ability to develop compelling strategies that deliver results

- Deliver on predictable forecast quarter over quarter, through proactive churn mitigation, consistent run rate growth and meaningful cross-sell

- Incorporate advanced negotiation tactics, including available commercial levers and compelling events to drive urgency.

- Ability to orchestrate the closure of business with an accurate understanding of prospect needs

- Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

- Thoughtfully engage itilite sales and cross functional leaders to advance large sales pursuits.

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