IT Product Manager - Farm Product - NBFC

Job Description

- Defined project scope, costs and timelines for updating existing products creating user stories, BRDs, UAT testing and managing stakeholder expectations across functions and levels.

- To manage projects based on the digital transformation of customer service Operations, Disbursement or collections in digital Lending. It includes Process excellence/Process Improvement/Re-engineering.

- To manage the product life cycle from prototyping to in-house development and process automation to strengthen the digital journey and improve the TAT of Processes of the platform.

- To develop policies and strategies that resulted in an increase in process efficiency and to reduce delinquency losses.

- Interpreted monthly newsletter by evaluating KPIs & preparing MIS reports.