Key Accountabilities, KPIs and Job Responsibilities:
- Ensure achievement of Investment Product Volumes and Revenue objectives of the VRM.
- Ensure AMFI certification / EUIN transfer of new joiners and existing team members and timely renewal of the same.
- Ensure implementation of investment sales process and the investment profile suitability of clients to the products purchased.
- Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products.
- Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes.
- Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst front line team members and Unit Heads.
- Track the input activities of team members through client book analysis and align the activities to the desired investment volumes and revenue objectives.
- Always ensure customer-centricity, adherence to fair dealing norms and compliance to internal and regulatory guidelines at VRM.
- Ensure adequacy of product brochures, addendums and proposal forms at VRM repository and check for replenishment of sales kit of RMs
- Ensure complaint resolution within the approved TAT through coordination with Central Investment product team and insurer partners at VRM unit.
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