Intugine Technologies - Senior Key Account Manager

Job Description:

- Handle 2 or more Key accounts.

- Generate and handle 1 or more key business independently.

- Team management - Nurture and Grow a team and be responsible for the team and their targets.

- Handle Special projects for the company.

- Setting up new business verticals and managing the same.

- Lead assessment, management and mobilization.

Business Responsibility :

- Front end clients, anchor key accounts, develop new business relationships, generate and negotiate new income for the company to an agreed annual target.

- Handle special projects end to end.

- Understand Client requirements, modification instructions, project brief & event objectives.

- Assess the business leads, manage and mobilize the same accordingly.

- Negotiating with clients & closing the deal.

- Act as a bridge between the Client and the Operations & Creative teams.

- Ensure the prompt and systematic servicing of all business enquiries.

- Oversee end to end activities from lead generation to post event summary as needed to deliver flawless and memorable events.

- Work in collaboration with Client Servicing, Operations & Creative teams to grow the events business.

- Manage a marketing team, nurture and grow them and be responsible for meeting your target and the team target.

- Take empowered decisions regarding your team as well as business negotiations.

- Market Intelligence: Identify and analyse competition and stay abreast with the latest event trends.

- Setting up and managing other business verticals such as MICE (Meetings, Incentives, Conferences and Exhibitions).

Client Management :

- Understands customer requirements and provides timely solutions accordingly - Handle escalations and delivery turnaround time appropriately.

- Ensuring 100% Client satisfaction in every project execution.

Employee Performance & Management :

- Work in collaboration with Talent Management in retaining high performers and fostering an open and transparent work environment.

- Provide support and guidance to team members.

- Actively participate in performance evaluations and feedback sessions.

- Conduct skip level meetings with the team.

Key Attributes :

- Strategic and commercial attitude towards marketing and client servicing.

- A professional appearance and the social skills necessary to deal with a range of clients.

- Self confidence and stature to represent the company on a senior level.

- Ability to prioritize work under pressure with good time management.

- Staff management skills and the ability to motivate and develop individuals and team.

- Willingness to work flexibly.

- Good judgment and decision making capabilities.

- Passionate about Events and entertainment in general.