Intugine Technologies - Implementation Manager

Responsibilities:

- End-to-end implementation of Intugine's solution at mid-market customers, ensure timely implementation by directing, guiding others, and applying various operational excellence tools to resolve problems including providing training.

- Travel to client locations to understand their needs, train them about Intugine's solutions and build relationships with them.

- Design and set up processes and work on continuous improvement of the set processes

- Collaborate with the technical team to set up or configure Intugines software platform as per clients requirements and troubleshoot technical issues raised by them.

- Set and monitor KPIs to access projects.

- Implement systems and processes that deliver improvement toward 100% conformance to client requirements.

- Research and analyze Intugine's new products and design a process for their implementation.

- 7-8 years of experience in product implementation

- B2B SaaS implementation experience preferred

- You must be able to see the big picture as well as the finer details, as your work is across the spectrum.

- You will deal in small daily matters, as well as larger aims and setting goals.

- A systematic organized approach to work is vital.

- Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential.

- An understanding of customer/client requirements is a must.

- Soft skills, including effective time management, prioritizing, and delegation, are a must.

- Knowledge of SCM is a plus.

- Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.

- Desire to assume responsibility and work autonomously.

- Highly organized and able to juggle numerous tasks

updated portal: iimjobs.com