- Work closely with finance on costing, processing commissions, L/C evaluation, and payments.
- Ensure payment realization within agreed terms and maintain DSO within limits defined by BU finance
- Ensure receipt & accuracy of product forecast from customers & provide the data to supply planning for inventory planning
- Preparing, whetting, negotiating and signing supply agreements, contracts, CDAs, etc. with customers in close coordination with legal
- Ensure timely escalations both on customer end as well as within our client to successfully fulfill customer expectations by presenting clear, concise information to highlight issues & trade-offs
- Present business performance in monthly reviews, other business forums, provide inputs for API MOR
- Develop seedings & lock-ins for new / commercial products.
- Build strong, long-lasting business relationships with customers to address their business requirements
- Develop & maintain business responsiveness to customers through frequent communication with customers through regular visits, calls, e-mails, etc.
- Attending various trade fairs to have a forum for high-level strategic meetings with key decision-makers, timely educational programs, expand the network of customers through frequent visits to target countries, and gain insight into industry trends, markets, and those issues impacting pharmaceutical development and manufacturing
- Prepare annual budgets and 5-year strategic plan to drive business
- Perform data analysis using various databases viz. historical sales analysis, IMS, Newport, EXIM, etc. to derive new leads, market stats and making key pricing decisions
- Perform market analysis based on customers, products, pricing, competition, etc.
- Review Potential operational gaps that can lead to delay & assist in developing recommendations/solutions for quick resolution
- Recommend new products to existing & new customers to boost the future pipeline. Share new product opportunities with portfolio & provide sales forecast to the Planning Team based on market knowledge
- Effective internal co-ordination with different stakeholders viz. regulatory, planning, production & logistics to ensure timely service to the customers
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