Job Description :

- Having proven experience in successfully establishing the delivery processes for software company (Software Products and IT Services-Custom software development)

- Continuously Building new capabilities for delivering the solutions/services as a well-oiled machine

- Successful track record of handling multiple change management processes

- Ensuring end to end delivery of IT Software projects and products as per the plan, within time, budget, with quality and purpose with utmost client delight

- Should have Handled complex and large projects/programs.Strong background and proven track record in delivery of multi-stream enterprise & internet-based applications with large teams

- Having exposure to the strategic planning of Accounts- Growth and Profitability management

- Strong in Scope Management with good negotiation skills

- Ability to multi-task, dependency & risk management by planning contingencies well

- Strong abilities in all level reporting in typical project/program delivery

- Stakeholder management (Internal and external), managing customer expectations & satisfaction - delivery to Cost, Quality, and Schedule

- Reducing delay in project deliveries and ensuring timeliness. Reducing errors/defects and ensuring quality outputs

- Optimizing resource utilization. Reducing wastage of all the resources (Manpower, equipment, electricity, space, etc.)

- Must-Have sound experience in dealing with International Clients

- Establishing the right delivery processes, Monitoring and Measuring the effectiveness of processes & constantly Improving the processes. Ensuring compliance with established processes and best practices

- Performance & productivity measurement of resources, ensuring improvements in resource productivity every quarter. Sharing feedback & developing improvement plans

- Automating all the internal work process for better tracking, monitoring & measuring work processes/activities/projects

- Establishing and maintaining the right culture and ensuring continuous development of resources

- Cultivating Sense of ownership in employees, Motivating high performers, ensuring positive Behavior change

- Better management of subordinates by Sr. Employees, ensuring better retention

- Strong Leadership, Inter-personal, Decision-making skills

- Improving sales, market share, overall revenues and profitability

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