Responsibilities: In this role the candidate will be responsible for : 1. Increasing share of wallet with merchants and partners on Innoviti's multi-sided platform by a) cross-selling services of partners on the platform and b) ensuring Innoviti infrastructure is deployed in all stores of customer. 2. Responsible for Satisfaction Scores for Partners by monitoring complaints to be within 3 Sigma levels. 3. Responsible for compliance scores of Outlet audit 4. Building, coaching and managing the team for sustained success measured through Attrition & Open Positions Duties: - Converts organizational goals into executable plan and strategy for corporate accounts. - Monitor the process for contract signing to roll-out of infrastructure and services in collaboration with product marketing and business operations. - Ensure relationship build-up through regular meetings with merchants and partners to drive revenue, wallet share as well as to ringfence the relationships - Work with Internal teams to make sure that fatal errors/complaints are addressed for the customers as well as partners. - Provides feedback to product management on the market developments to continuously refine plans. - Ensures efficient implementation of marketing plans for higher usage and stickiness - Hire, train and manage teams for executing to the plan and targets. - Trains team on processes, ensures adherence and coaches leaders in the team on review through processes. - Drive process discipline and governance across customer life cycle and partner management - SMART Goal setting for the team, performance monitoring and review of the team. Skills and qualifications: - 15 + years overall experience with recent 5+ years of experience managing 100s of corporate relationships through a structure relationship build process. - Should have demonstrated analytical skills in creating customized processes for various customer sub-segments. - Demonstrated experience in managing crisis situations with customers and partners. - Understand technology and should be capable of translating customer needs into product solutions - Strong in planning, data-based decision making and problem solving - Ability to drive process improvement for sustained and predictable results - Should be able to train, coach, mentor a multi-layered team - Strong team player who can work with other parts of the organizations to effectively manage challenges - Executive Presence to represent Innoviti to CXOs of large customer organzations and Business Heads of Partner organization - Should have managed team who interacts, negotiate and sells to CXO level positions in mid to large scale enterprises, across the country - Results-oriented with a sense of urgency and passion for success - Have excellent communication, time management, listening, presentation and writing skills

Bangalore

Innoviti Payment Solutions - Vice President - Business Development 

Innoviti Payment Solutions - Vice President - Business Development  ,Job Description for Innoviti Payment Solutions - Vice President - Business Development  in Innoviti in  Bangalore for (15-19) years of experience. Apply Now!

Job Description for Innoviti Payment Solutions - Vice President - Business Development  in Innoviti in  Bangalore for (15-19) years of experience. Apply Now!