Designation: AVP/ Senior Manager - Program Management

Company Information:

Innoviti Payment Solutions (Innoviti) started its payments business in 2008. It quickly established itself as a pioneer on innovation and leader of execution in the payments space. Processing over 3B$ worth of payments annually from 700+ cities in India, the company has grown at a CAGR of 50+% over the past 3 years. Marquee brands such as such as Reliance Retail, Landmark Group, Indigo, Inox, PVR, Titan, Walmart and others.

With marquee investors - The Titan Company, Catamaran Ventures, Bessemer Venture Partners and SBI-FMO, the company is well capitalized to drive its vision.

Our vision is to reduce the cost of accessing money for everyone. This will help fuel economic growth in a small way. Our mission is to organize the flow of money to do this.

The company has created a payments platform that helps in doing this. This platform has a unique ability to add intelligence to traditional payment channels helping businesses reduce cost and enhance sales. Four kinds of businesses get attracted to use these channels.

a) Merchants who want insights into customer payments for better control and reduced payment back-office operations.

b) Brands who want to drive preference for their products through lower cost and better controlled promotions at these merchants.

c) Financial service providers such as payment entities, wallets, employee benefit cards, who want to drive preference for their payment instrument.

d) Banks and lenders who want to get access to customers at these merchants to offer them loans at a lower risk and cost than other channels.

Innoviti is addressing these customers through two key propositions - a) uniPAY Next - a set of consumer payment and lending services and b) smelending.com - a set of short-term working capital services for small businesses.

Over the past two years the company has invested heavily in building up the platform. It is now ready to disrupt the business by changing the way payments platforms add value and attract and onboard customers. It would do this by:

a) Making the platform open to onboard customers easily,

b) Changing distribution models to reach 100X customers, and

c) Allowing more intelligence to the channels.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Job Description:

Job Designation : AVP/Senior Manager - Program Management

Location : Bangalore

Reporting to : Vice President - Business Delivery

Responsibilities:

The incumbent will be responsible for delivery of multiple customer integration projects within specified timelines. He / she will define the work plan, resource needs, timelines, risks and budget for multiple simultaneous projects and ensure adherence to quality standards.

Duties:

- Provide solutioning support to business teams for integration of Innoviti products with client systems.

- Manage multiple client integration projects across locations and ensure that the client timelines are met.

- Continuously identify risks and plan for mitigation to ensure that timelines are met.

- Continuously communicate accurately and with clarity to internal and external stakeholders on the progress of various projects.

- Must be able to drive clarity through ambiguous and complex dependencies, architectural challenges, recommend alternatives to ensure aggressive timelines are met

- Assess true status of the delivery / project through proactive delivery review, identify risks and implement corrective actions.

- Put in place processes and constantly measure their efficacy towards delivering quality solutions in a timely manner to the customer.

- Work with product management, Sales, Service Assurance and enabling functions to ensure that the project is being designed and delivered with the highest bar of excellence

- Applies metrics to monitor performance & health of the ongoing project/s and measure key project parameters.

- Manage a team of Project coordinators, Integration Engineers and field engineers

- Responsible for Program management KPIS and governance.

Skills & qualifications:

Bachelors / Masters- degree in Engineering from tier 1 colleges

- The incumbent will have 10+ years- experience and atleast 4+ years- in the leading the delivery of software projects.

- PMP/PGMP certifications

- Experience in requirements gathering & documentation, estimation methods, risk & issue management and project reporting

- Atleast 5 years experience in directly interfacing with corporate IT clients for management of complex IT multi-site projects.

- Should have managed delivery of multiple projects simultaneously, meeting the key performance objectives defined

- Experience in managing complex projects and support engagements.

- Ability to get into details and troubleshoot based on situation demand. Resourceful with a solution-oriented approach and an ability to think laterally

- Ability to multi-task in a fast-paced environment managing changing priorities

- Achievement oriented, good positive energy and enthusiasm towards meeting the goals and targets.

- Establish software development practices and standards that will be adhered to by every team member.

Personality:

Person should enjoy the challenge of an entrepreneurial environment be able to deal with complexity and rapid change. Needless to mention, the person should be self-driven, results-oriented with a positive outlook and impeccable integrity. He/She would have a track record of delivering results consistently in uncertain environments and extreme pressures. Excellent communication skills with an ability to manage crucial conversations with very senior external stakeholders. Experience in managing multiple projects and integrations would be the key.

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