Operations Manager - Startup - Ambition Box | Info Edge

About AmbitionBox:

AmbitionBox (acquired by Info Edge) is a career advisory platform founded in 2015 by IIT Madras Graduates. Our vision is to empower people in achieving their career aspirations. With 20 Lakh+ Company reviews, 40 Lakh+ Salaries and 2 Lakh+ Interview questions, AmbitionBox helps more than 15 Lakh people every month to make informed career choices. In Oct 2016, AmbitionBox was acquired by Naukri.com to benefit 50 Million+ job seekers on its platform.

Why Join AmbitionBox's Team?

- Working at AmbitionBox will give you a unique learning experience by providing high career growth in a fast-paced startup-like environment, along with the perks and benefits of working in a large tech company.

Key Responsibilities of Operations Manager Role:

- Lead and manage (assigning work, reviewing and providing feedback) a team of 10-11 members to effectively manage and improve day to day operations

- Managing operational and administrative functions to ensure projects are delivered efficiently

- Closely monitoring operational performance of the team and attend to all incidents and emergencies

- Competency of being responsible for projects from start to end managing team relationships

- Responsible for customer experience, handling all client & user escalations

- You will provide strategic guidance and develop structure with team members for project success

- Plan, direct and coordinate the operations of the team on a day to day basis

- QC and uploading content on the website

- Facilitate the hiring of full-time employees and interns.

Skills Required:

Team management, Communication, Multi-tasking, Product knowledge, People management, Content moderation, Quality check, Proof-reading, Handling client queries

What can you find on AmbitionBox?

Workplace transparency is the key to our mission at AmbitionBox. We offer Company reviews, Salaries, Interview questions, Company information, Salary calculator, and more. With more than 60 Lakh contributors, the information available on our platform is user-generated, i.e. shared by real employees. Thus, providing the most trusted insights about companies to make informed career choices.

Perks of joining us:

- End-to-end ownership of tasks

- Freedom to innovate and experiment

- Work on projects that bring impact

- Wear multiple hats (Why? Because that's the future!)

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