Industry Consultant/Senior Industry Consultant - IT

Experience : 5 - 7 Years

Role Summary :

What is the purpose of this role? Why does it exist?

This role is accountable for bridging the gap between technology and business. A business consultant ensures that the requirements of the business are understood, and captured so that the technology teams understand & build as per the business needs. For our customers a business consultant enables an understanding and appreciation of why the technology was developed in a certain way and helps them understand and validate the solution. Business consultants are the babel shes of our world.

Experience & Skills :

OVERALL EXPERIENCE :

- 2+ years of experience in Business Analysis

- Experience in working across levels in the Customer Organization

- Experience in the IT Products Industry preferable;

- Background of business analysis work in BFSI and customer-facing role FUNCTIONAL EXPERIENCE

- Expert in interacting with customer business teams and partners to understand the business scope, processes & requirements

- Skilled at clearly articulating and detailing project scope; requirements gathering and elicitation

- Ability to collaborate with customers and internal Lumiq teams to estimate effort and communicate status

- Managing the delivery and review of business cases, scope and requirements documents, Stakeholder management

- Expert at handling and managing user stories documentation, test plans, and rollout communications

- Knack for user centric design, understanding of UI/UX

- Hand on knowledge with wireframing and diagramming tools like draw.io, visio; expert at presentation, spreadsheets, documents.

- Exposure to AI/ML, Big Data technologies

- Exposure to Techno-commercial knowledge LEADERSHIP SKILLS

- Experience in working and aligning with the Development Team, Product Team and Business Teams.

- Ability to create an impact in the Customer's Organization

PERSONAL SKILLS :

- Good written and verbal communication skills

- Open to travel

- Able to perform gracefully in a multitasking project environment with attention to detail

- Willingness to understand cutting edge technology and map it to improve business outcomes

- Results driven

- Strong relationship skills - an extrovert and vocal

- Self driven - don't wait for others to push

- Continuous learner - hungry to learn and experiment

- Solution focused - hunts for problems and focuses on solving them in timely and effective manner; ability to anticipate and re-align

- Trustworthy - someone to lean & count on

- Committed - gures out how to get something done

- Logical & Street Smart with critical thinking skills;

- Flexible - ready for adjustment for success of assignments

- Empathetic - good listener and being able to put oneself into others shoes

PREFERRED QUALIFICATION - MBA /BE/BTech preferable

Roles and Responsibilities :

Major R&R of this role are:

- Eliciting and documenting scope, requirements, UI/UX design

- Process understanding, AS-IS, To-Be and Gap Analysis - ability to map requirements to product features, congurations and identify customisations

- Maintain up to date knowledge base and documentation of new developments on products and new features

- Supporting the internal validations and user acceptance testing process

- Pre-emption and resolution of issues, working with the customer and the Delivery teams to manage escalations

- Building of a reputation of  easiest to work with- with each customer

- Communicate clearly and effectively with development teams and monitor progress

- Ideation / design / co-creation of innovative solutions.