Relationship Management :
- Managing the banking and investment relationship of existing clients and responsible for overall growth of Liabilities & Investment business from HNI segment
- Develop, manage and expand customer relationship by providing service level which exceeds client expectations of Most important Customer Segment
- Identify current and potential relationship with additional revenue potential and grow business
Generating Incremental Business :
- Sales targets spread across liabilities, retail assets, business banking forex, cards, investment
- Proactively sell the full range of consumer and commercial product to current and potential HNI Relationship
- Increase CASA Balance in allocated portfolio either thorough Deepening or Acquisition
- Driving higher product and channel penetration to deepen mapped relationships and to increase wallet share
Customer Engagement :
- Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values
- Face to the client and First person Responsible for service and sales satisfaction of mapped clients
Investment Advisory :
- Financial Planning and Investment Advisory to HNI Clients
- Driving revenue business to generate fee income through product like Mutual funds, investments, PMS and insurance
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