IndusInd Bank - Manager - Digital Platforms - Solution Delivery Group

JOB SUMMARY

Individual Contributor role responsible for end to end implementation of Digital and Web based solutions specifically Web portals, Online Liability Journeys, Video KYC and related integration with internal channels/applications within the Bank

Detailed Responsibilities:

- Interact with multiple cross functional teams including Product, Strategy, IT, Marketing and be responsible for end to end Project delivery of Web/Online portals including Requirements, Solution Design, Implementation, UAT and Rollout

- Conceptualize and implement Business Solutions for Banks Project requirements to create multiple Online and Digital channels of delivery. Implement the defined processes and ensure that systems are in place to measure implementation

- Manage end to end implementation and integration of Banks applications with Bank CRM, Core Banking System, Debit Card Application and other related applications

- Expertise in Project Management, Change Management and Business Process Re-engineering in a Banking or Financial Service Industry

- Prior experience in Digital Mobile or Web based projects including requirement gathering, vendor management/negotiations, scope definition, designing user journeys and flows, UAT and process rollout is recommended

- Role will be extended to driving business-technology innovations across service and self service delivery channels including Mobile, Net Banking or ATM

- Working knowledge/Prior experience of Digital Account Opening and/or KYC regulations would be preferred

Key Skills

- Techno-functional role, requires in depth Understanding and extensive work experience in Web/Online Solution Delivery

- Good communication, networking and relationship skills with ability to forge relationships with internal and external stakeholders

- Working knowledge of Web Portals, Online Applications, Mobile Technologies, Internet/E-Com technologies would be an advantage

Competencies

Passion

Executes with speed & accuracy, constantly raises the bar for self & team

Organizational Capability

Builds structures, systems & processes to support the strategy, sets personal example in driving quality, focuses on productivity as a business lever & leverages technology as a force multiplier

Decisiveness

Ability to make decisions/judgments and deliver results

Analytical Thinking

Displayed ability to breakdown and translate business requirements into technical solutions. Identify, understand and ensure resolution of problems impacting project development

Information Seeking

Demonstrated ability to identify information critical to the project and use this information to clarify issues and resolve work problems to meet project objectives

Qualification

MBA from Tier 1/2 B School + B.Tech/B.E.