Key Responsibilities:
1. Compliance Management:
- Develop and enforce debt collection compliance policies.
- Ensure adherence to federal, state, and local regulations.
- Conduct audits to address compliance issues and adjust for regulatory changes.
2. Agency Governance:
- Manage relationships and compliance with third-party collection agencies.
- Implement governance frameworks, conduct audits, and ensure compliance training for agencies.
3. Risk Management:
- Identify and mitigate compliance risks in debt collection processes.
- Advise senior management on compliance risks and maintain documentation.
4. Policy Development:
- Create and enforce debt collection policies.
- Ensure ethical practices and integrate compliance with business strategies.
5 . Training and Development:
- Develop training programs on compliance for staff and agencies.
- Promote a culture of compliance and ongoing education.
6. Reporting and Documentation:
- Prepare reports on compliance activities and agency performance.
- Maintain accurate records of all compliance-related activities.
7. Stakeholder Management:
- Collaborate with internal departments and regulatory bodies.
- Serve as the primary contact for compliance inquiries.
Education:
- Bachelor's degree in Law, Business Administration, Finance, or a related field is required.
- Master's degree in law (LLM), Business Administration (MBA), or Compliance Certification (e.g., Certified Regulatory Compliance Manager) is preferred.
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