IndiaMART - Relationship Manager - Field Sales & Client Servicing

What the Role involves :

- The position holder will be managing a team of 5-6 individuals.

- Build and manage productive, professional relationships with clients.

- Accurately plan, forecast and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients.

- Maximize revenue by upselling higher value services and achieve fortnightly, monthly client retention and revenue targets.

- Systematic follow-up and time-bound closures.

- Prompt resolution of complaints.

- Daily 4-5 in person meetings (F2F) with clients onsite.

- Critical Skills of a Suitable Candidate :

- Application of sales techniques.

- Active listening and understanding the business contexts of clients.

- Good Verbal and written communication.

- Ability to work independently.

- Team Management & Interpersonal skills.

- Data Interpretation & Report Management.