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Talent Acquisition at Indiamart Intermesh
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Indiamart - Manager - Telesales (4-8 yrs)
Job Summary:
The position holder shall be responsible to plan, execute and monitor the telesales operations of the outsourced call center business with the agreed cost of sales.
Tasks:
- To ensure weekly sales, hosting targets are met
- To manage the performance of the Team and generate revenue as per Annual Operating Plan
- To periodically evaluate the adherence of SLAs & take corrective actions.
- To Hire, train & retain the team members.
- To ensure periodic training & provide updates / feedback to the team members.
- To manage relationships with call center point of contacts or vendors to ensure SLAs
- Cost management by improving processes and building efficiency
- Manage the data - Churn/Audit/Mine the data to ensure optimum sales conversion
Desired Profile:
- Should have 5+ years experience in managing a telesales team of at-least 100+ members.
Key Skills:
- Aggressive.
- Excellent Communication & presentation skills.
- Team Management skills.
- Analytical ability
- Reports Management
- Sales Orientation
- Vendor Management
Qualification: B.Tech/MBA from institute of repute.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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