Position Description: The position holder shall be responsible for understanding the evolving customer needs and ensuring high customer satisfaction to drive Client Retention and Upsells. Job Summary: - Driving client renewals as well as maximizing the revenue while upselling - Driving customer delight and ensuring smooth rendering of services - Acting like a consultant to the client and offering them recommended services and solutions - Maximizing weekly revenues by overachieving daily targets - Experience in handling team sizes of more than 20 executives and 3-4 Team Leads Knowledge : - The candidate should have hands on experience in client handling and product selling - The candidate should preferably have knowledge of selling customer solutions over a call - The candidate should possess prior knowledge about customer retention/ upselling Skills &amp; Learnings : - Team-Handling capability - Effective communication &amp; comprehension skills - Effective multi-tasking ability - Quick decision making - Customer Champion at heart - Report Management and Data analysis Skills Attitude &amp; Behavior : - Ability to build rapport with customers instantly - Likes to picks up challenges - Self-starter who likes to build deep understanding through process discussions and self-RCAs - Good motivator, passionate and confident Experience: - At least 1-2 years of experience. - Candidates experienced in team handling roles preferred. Qualification - MBA or any equivalent degree (Preferred form pedigree college)

Noida

IndiaMART - Business Manager - Tele Client Servicing & Sales 

IndiaMART - Business Manager - Tele Client Servicing & Sales  ,Job Description for IndiaMART - Business Manager - Tele Client Servicing & Sales  in Indiamart in  Noida for (1-5) years of experience. Apply Now!

Job Description for IndiaMART - Business Manager - Tele Client Servicing & Sales  in Indiamart in  Noida for (1-5) years of experience. Apply Now!