IndiaMART - Business Manager - Sales & Service

Business Manager - Sales and Service

About Us:

IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over the last 26 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and a 6.7 million responsive supplier base, we provide ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.

Headquartered in Noida, we have 3,000+ employees located across 32 offices in the country

What the Role involves :

- The position holder will be managing a team of 10-20 individuals

- Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients

- Build and manage productive, professional relationships with clients

- Hire, Train and Retain your team. Formulate their development plan and ensure fulfillment of their training needs.

- Ensure prompt resolution of client complaints

- Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions

- Daily 2-4 in-person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

- Application of sales techniques

- Quick thinking and problem-solving

- Verbal communication with active listening

- Vision and foresight to create new opportunities for customer

- Team Management & Interpersonal skills

- Data Interpretation & Reports Management

You Can Apply if you have:

- MBA with 1-5 yr of experience in Sales / Servicing / Retention

- Preference for candidates with Team handling experience of 10+ individuals (at least 1yr+ experience)