IndiaMART - Business Manager

Business Manager

Responsibilities:

- The position holder will be managing a team of 20- 30 individuals.

- Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.

- Build and manage productive, professional relationships with clients.

- Hire, Train, and Retain your team.

- Formulate their developmental plan and ensure fulfilment of their training needs.

- Ensure prompt resolution of client complaints.

- Assist the field sales team in achieving revenue and client retention targets by systematic follow- up & time bound closures.

- Daily 08- 10 meaningful telephone/video calls with client.

Key Skills:

- Client handling and application of Tele- sales techniques.

- Quick thinking and problem- solving.

- Verbal communication with active listening.

- Vision and foresight to create new opportunities for customers.

- Team Management & Interpersonal skills.

- Data Interpretation & Reports Management