IndiaMART - Assistant Product Manager/ Product Manager

Job Description :

- Managing the Customer Life Cycle to ensure customer delight, ensuring customer renewal & increasing the wallet share of the customers

- Conduct primary & secondary research to capture the voice of the customer & market dynamics

- Maintain the lifecycle of the product & evolve/improve the product basis the market feedback/suggestions including the pricing of the product

- Ensure effective communication with the customer to improve customer life cycle

- Conduct data analytics to improve business KPIs

- Develop New Products & create GTM strategy

- Creating a product documents, maintaining a prioritized feature backlog

- Working with the internal development team as well as cross functional team to ensure requirements are clear and rational, making trade-offs as needed, and delivering a finished product that achieves its goals, on schedule

- Management and delivery of projects with the highest levels of performance, reliability, usability and customer delight

- Will be required to work in a highly dynamic work environment which requires strong skills in terms of cross functional team coordination, consensus building among various verticals within the organization and across departments to achieve overall business objectives in a timely & efficient manner

- Don't have to write code, but need to be technical enough to understand code, interpret algorithms, run simple DB queries to generate reports, analysis of data/data interpretation to facilitate decision-making