- End to end account management & owning growth for strategic Consumer Goods/ Retail accounts in North America
- Base location will be Bengaluru, India. Will be required to travel frequently to customer locations in North America
- Selling products, pre-packaged services to key accounts of Incture
- Building & managing customer relationships with Business & IT stakeholders
- Envisioning and creating new opportunities within existing and new businesses
- Owning order booking, pipeline, receivables and customer satisfaction
- Map the customer organization, reach out to new business units
- Manage end to end lead gen, sales and RFI/RFP processes. Lead financial and contract terms negotiation and outsourcing strategy for clients
- Client Relationship Management; engage with CxO, VP and Director level stakeholders
- Business Pipeline Management, Account planning
- Account forecasting and budgeting, managing account operations, manage overall P&L
- Manage risks and issues related to the account, including delivery oversight
Required Skills and Experience:
- 10+ years of applicable business experience in sales and account management
- Should have account managed CG/Retail accounts that are based in North America
- Previous experience with account management or hunting role is a must-have, with responsibility for accounts involving 70+ people and budgets of $3 mill or greater
- Solid understanding of digital offerings in Consumer Goods & Retail industries is preferable
- Prior experience/ understanding client requirements enabled by SAP Cloud Platform, SAP Analytics Cloud and Integration services is desirable
- Demonstrated success in planning and controlling account related activities, use of delegation and effective communication
- Demonstrated leadership qualities such as conflict/ issue resolution
- Excellent communication skills that would help in establishing good rapport with the client and improve Incture's overall relationship with the client
- Create customer presentations and provide support in overall opportunity management
- Ability to understand client business model and proactively create opportunities to drive value
- Experienced in solution selling (enterprise solutions)
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