Implementation Engineer/Product Consultant - BFSI Domain

We are a 10+ Year Fin-Tech Based Product Company.

Education: BE / B.Tech / MBA / MCA (Preferably Computer Science)

Work Location: Mumbai (Anyone who can relocate quickly)

CTC: 15 to 20 LPA.

Notice: 30 Days or Lesser Preferred.

Domain: BFSI Only.

Key Responsibilities: Implementation Engineer / Product Consultant.

- Managing BFSI accounts in Credit, Treasury and other departments.

- Conducting Pre-sales Product Presentation and in-depth training of various modules at client premises during the trial period.

- Handling product demo sessions, adding values to businesses by pitching the right solution Driving product implementations / set up processes

- Providing Web-ex demo and pieces of training to the clients.

- Develop strategies to grow the trial conversion rate.

- Understanding the client requirements and customizing the solutions to fulfil all their needs.

- Training users to meet business objectives and provide service to clientele.

- Identifying new opportunities for revenue and up selling the products to the existing clients.

- Actively involved and responsible for protecting existing revenue streams and salvaging disconnects.

- Regularly visit and interact with the client to develop a strong relationship.

- Proactively engage train and guide customers for increased usage of the product.

- Active involvement in the value chain and seek feedback from client to improve the services and help in product development.

- Taking care of Customer on-boarding

- Establishing a long-term relationship with customers

- Understanding the needs & relevant cross / up-selling

- Cascading the customer's needs and market trends to the product team to help build the product in the right direction.