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27/06 Sachin
Associate Consultant at Wenger & Watson

Views:252 Applications:51 Rec. Actions:Recruiter Actions:4

Implementation Consultant - SaaS (8-13 yrs)

Any Location Job Code: 1116539

Responsibilities:


- Implement and manage a large volume portfolio of key customer accounts


- Responsible for optimal solution design and ensure it meets the client's business needs


- Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution


- Oversee successful implementation/configuration of Replicon's product suite for each customer account by closely working with business analyst


- Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action


- Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines


- Participate in project planning activities, including defining detailed project tasks/activities


- Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing


- Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists


- Responsible for overall project management, stakeholder management and customer management


- Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement


- Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer


Qualifications:


- Degree or equivalent work experience in the software industry


- PMP, ITIL certification is a plus


- Overall 8+ years of experience with 6+ years of strong consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus


- Excellent business acumen and experience dealing with challenging situations


- Experience working and communicating with C level executives and HR/Payroll heads


- Experienced in handling multiple complex engagements simultaneously

Women-friendly workplace:

Maternity and Paternity Benefits

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