Imperia Relationship Manager - HNI - Bank (3-8 yrs)
Responsible for including HNI customers into the Imperia programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/c- s, retaining and enhancing the relationship.
- The RM is also responsible for acquiring new to Bank Imperia relationships.
- To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships.
- HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention).
- Operations, Marketing & Processes.
- Increase in wallet share
- Product Penetration & contribution towards focused product Customer Service