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Director at IKS Health
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IKS Healthcare - Vice President - RCM Operations - US Healthcare (15-18 yrs)
- 15-18 years related experience of which 6+ years preferably in Healthcare BPO/KPO/CRM industry/Service Industry in Operations.
- Financial responsibility for the customer account assigned to the Respective Leader (including managing SG&A and Gross margins).
- Manage the P&L, drive, sustain EBITDA.
- Managed Team Size of 350 + FTEs
- Driven sustained margin growth on year on year basis.
- Strong client interaction & account management skills.
- Interaction with Team members at regular intervals, sharing the knowledge and information among the team members.
- Independently managed at least 200+ people accounts.
- Managed all aspects of Delivery including recruiting, training, career mapping, quality & operational finance
- Lead by example (courteous, energetic, punctual, and respectful, of others and team player.
- Commitment, Strategic Thinking, Effective People Management, open for suggestion, deliberate the decisions.
- Coaching & development of the subordinates through training need identification.
- Good communication skills.
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