Zonal Head-Talent Acquisition at IDFC First Bank
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IDFC First Bank - Regional Call Center Manager - Collections (10-15 yrs)
Job Responsibilities:
- Prepare and execute dialer campaign strategy.
- Run and monitor dialer campaign's to improve agent productivity.
- Dialer enhancement in terms for meeting company requirements.
- Monitor dialer performance issue and resolve any issue.
- Ensure data facilitates & drive key decision points for process improvement & new initiatives.
- Ensure accuracy & validity of data.
- To help in collation and preparation of data to enable analysis & decision making.
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