Chat

iimjobs

jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
04/02 Neha
Regional - HR at IDFC

Views:476 Applications:152 Rec. Actions:Recruiter Actions:54

IDFC FIRST Bank - Product Manager - Education Loan Segment (3-8 yrs)

Mumbai Job Code: 1215839

Product Manager - Education Loan


- The role entails setting up the Education Loan ecosystem by implementing strategies to enhance the ecosystem application .

- Both mobile and web, tie up and onboarding of consultants, content development, delivering education related needs to the customers in the most cost efficient and technology effective manner.

- This role encapsulates the responsibility of providing a seamless and fulfilling customer experience in the education space.

Roles & Responsibilities :

- Customer journey imagination & End to end digitization for higher education journey for customer in terms of providing modules on information, assistance & education finance

- Driving education ecosystem platform and related changes

- Driving tech innovation

- Coordination with marketing & website team, technology, vendor, finance, legal, compliance, aggregators, REACT, Mule, LAMS team

- UAT & live testing before deployment of any system integrations, services etc.

- System innovation to ease end to end journey

- Project management

- Content management

- Call center management

- Manpower management, Budgeting & P&L for ecosystem product.

- Recommend process changes in order to improve service efficiency and quality across the assigned area

- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service

- Leverage in-house synergies through collaboration with internal stakeholders

Qualifications :

- Graduate Any

- Post Graduate - MBA

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.