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20/04 Chandra Shekhar Satpathy
SVP - Digital Lending at IDFC FIRST Bank Limited

Views:417 Applications:104 Rec. Actions:Recruiter Actions:99

IDFC FIRST Bank - Product Analyst (3-5 yrs)

Mumbai Job Code: 916471

Role :

- Deliver end to end stable product to the market while working with business stakeholders and IT stakeholders

- Develop product management skillset of writing user stories, technical understanding, product roadmap and backlog management and agile practices

Responsibilities :

- Partner with business stakeholders to identify and document customer needs

- Documentation (user stories) for small to medium complexity features and API documentation

- Support product manager and technical lead or developer in resolution of business queries during project implementation

- Understand production incidents, prioritize (along with business stakeholders) and get them resolved with support of technical team and other IT teams

- Perform user feedback sessions, market surveys, comparative study of journey, research on new data services etc. from time to time

- Preferred knowledge and experience

- Strong system understanding i.e. ability to logically understand issue and find root cause working with stakeholders

- Problem solving skills e.g. step by step evaluation, checking request and response for integration issues, checking system masters, mapping etc.

- Client/stakeholder communication skills e.g. ability to understand issue, explain RCA, create simple status report

- Salesforce admin/developer knowledge preferred by not mandatory but basic technical understanding of integration/API/basic network connectivity expected

Women-friendly workplace:

Maternity and Paternity Benefits

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