ICICI Bank - Key Account Manager - eCommerce Segment

Job Description - E-commerce

Role - Key Accounts Manager (KAM)

Location - Delhi/Bangalore

Preferred industry- Banking

Job Roles and Responsibilities

1. Explore business opportunities with existing E-commerce relationship to increase revenue and wallet share.

- Explore opportunities directly with the corporate including Deposits, Lending, Salary, Trade / Forex, CMS, Payments, Collections

- Personal banking and investment requirements of promoters, key influencers

- Business banking requirements of vendors / suppliers

- Payments, consumer finance & cross sell opportunities with client customers

- Facilitate co-branded promotions to promote bank products

2. Source new E commerce relationships for the bank :

- Involves constantly evaluating the E commerce clients within mapped location and leveraging transaction, lending & investment led offerings to acquire new customers.

- Offer customized service offerings to clients in line with their requirements and ensure retention. Facilitate & support client in the smooth functioning of their daily transactions and Banking operations

- Interact with product experts across verticals to offer innovative and customized solutions

- Liaise with legal, compliance, operations & technology

- Co-ordination with client and internal stakeholders for integration, pricing, policy

- Constant interaction with promoters and key influencers within client organization and network

- Support in getting regulatory approval by engaging with control team within the Bank towards new product and process launch by client

Skills and Competencies : 

- Strong relationship management skills

- Excellent knowledge of Banking products & process - Ability to understand and adopt technology led solutions

- Ability to interact with people at various levels of the organization and in the outside environment

- Strong collaborative skills to work with cross functional departments on day on day basis

- Good analytical skills, interaction, negotiation, communication and presentation skills

- Self-Motivated & ability to persist and follow up with client for getting results.

Please apply only if you have relevant experience and interested to explore this opportunity.