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23/12 HR - Central
Talent Acquisition Team at ICICI Bank

Views:2585 Applications:350 Rec. Actions:Recruiter Actions:207

ICICI Bank - Area Debt/Regional Debt Manager (2-5 yrs) Premium

Anywhere in India/Multiple Locations Job Code: 778389

Debt Manager

Reports to: Area Debt Manager/ Regional Debt Manager

Job Role and Responsibilities -

- Engage with delinquent customers for collections of legitimate dues

- Manage various channels/partners used for debt servicing

- Ensure compliance of the laid down processes by the regulators and the bank for debt servicing

- Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions

Deliverables - 

- Collection and debt servicing of delinquent customers for various banking products

- Ensure collection of payments from the clients on time

- Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Product/Customer Handled:

- Auto/Mortgage/Rural clients

Skills and Competencies:

- Functional Knowledge in the areas of banking products, policies, processes and procedures.

- Communication/ Interpersonal skills/Negotiation/Persuasive skills

- Analytical ability

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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