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19/03 KB Prashantha
TA Partner at IBM

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IBM - Group Manager/Leader - Finance & Accounting Operations/Service Delivery (14-18 yrs)

Gurgaon/Gurugram Job Code: 810237

Group Manager/Leader - Finance & Accounting Operations/Service Delivery


About Business Unit :


- IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the global economy.


- IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world-class research and operations expertise leading to innovation and enduring perfection.

Your Life @ IBM :

- What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world.


- What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion. Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM :

- IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action.


- IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Introduction :

- At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. To lead in this new era of technology and solve some of the most challenging problems.

- As an Innovation Practitioner, you are responsible for handling finance clients in different industries and across Finance and Accounts.

Work Location : Gurugram

Role : Finance and Accounting Service Delivery (R2R, P2P / O2C) - Clients / 3rd Party

Shifts : Should be flexible

Roles and Responsibilities :

- You will own client engagements / contracts across geographies- Operations support for establishing processes, metrics identifications and reporting

- You will be responsible for monitoring and managing the successful Transformation and subsequent delivery of the Service Operations Management (SOM) workstream, working with several external clients, to ensure that they are structured appropriately to deliver both direct and indirect business benefits.

- Responsible to achieve transformation at a high level of change management experience, including challenging, inspiring and leading the team

- Lead business change management, responsible for delivering multiple organizational change programmes which deliver the transformed operating model for client

- Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

- Ensure adequate mentorship & training of team members to ensure process objectives & Customer requirements are met

Required Technical Expertise :

- Minimum 14-16 years of experience in Finance and Accounting Delivery (Record to Report, Procure to pay / Order to Cash) & Transformations

- Proven experience creating and developing of value proposition, business cases, industry specific offerings

- Ability to ideate strategic direction and initiatives through designing of business outcome models, contracting structures and identification of new opportunities and business lines

- Proficient in supporting sales team for building compelling business case for prospect clients to offshore business and work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes

- Expertise to lead efforts on continuous process improvements and transformation along with carrying out maturity assessments

Preferred Technical Expertise :


- A certified Chartered Accountant/Company Secretaryship/Certified Management Accountant

- Proven experience in end to end F&A Process. In depth process knowledge in central finance reporting, management reporting and reports

- Ability to influence people internal/external customers, Operations and Finance partners

- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work

- Intuitive individual with an ability to manage change and proven time management

- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

- Up-to-date technical knowledge by attending educational workshops, reviewing publications

- IBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer.


- You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


- We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Women-friendly workplace:

Maternity and Paternity Benefits

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