AVP- HR & Admin at International Asset Reconstruction Company Private Limited
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IARC - Head - Debt Service Management (15-17 yrs)
Experience & Skillset
- ~15 years of experience in retail collection operations , both unsecured & secured in a bank or large NBFC. Preferably Bank with tangible results and proven track record in collection.
- Good experience in recruiting & empanel agencies, nationally and managing them. Good existing relation and knowledge of field collection agencies across states.
- Must have handled a decent sized team but across geographies & products.
- Good knowledge of the entire debt service mgt process right from allocation , agency onboarding , collection handling , repossession , auction , disposals , yard mgt etc .
- Relevant knowledge in legal filling (NI Act, Civil Suite and DRT) on NPA account as per POS value
- Prior experience in managing early buckets through digital platforms and call centers , deeper buckets through field agency, NPA cases through recovery teams.
- Ability to manage dashboard, reports to control DPD movements , roll rates , agency performance, payouts / incentives , create pay out programs , policy frameworks etc.
- Ability to perform in an environment of high service standards, implementing operational policies, compliance to internal and regulatory guidelines.
Qualifications
- MBA preferably have done law OR CA
Technical Skills
- Proficient with MS Office (Excel, PowerPoint, Word)
- Experience in reading data, reports and derive actionable insights
Others
- Excellent communication & negotiation skills
- Strong bias for action
- Affirmative in nature
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