Hub Head - Sales & Marketing - Hospitality - IIM/ISB/FMS/MDI

ONLY MBA FROM PREMIER B SCHOOL, YEAR OF PASSING - 2008 - 2012

Relationship Management

- Establish and maintain cordial and professional business relationships with colleagues and external providers.

- Create a customer focused performance culture within the team

- Establish relationships with the enablers who would be the key for business generation.

- Identify and generate relationship with key hoteliers in the offline space.

- Core team role with direct reporting to founders and P&L ownership

- Responsible everything from prospecting and marketing to the creation and negotiation of contracting deals

- Responsible ensuring seamless operations in order to maintain high level of Customer satisfaction

- Attract, retain & manage growth of city & area within the region

- Coordinate with operations team closely to solve any type of escalations

- Leading the business development vertical of the acquisition team overlooking the supply and value creation the brand

- Accountable for developing and successfully implementing the hub vision and strategy aligned to the overall the client strategic agenda and goals.

- Work in collaboration with client's Executive Team and regional business leaders on the implementation of the hub s strategic and operational plans.

- Lead, develop and coach a high performing management team, ensuring they successfully deliver the hub strategic agenda and goals within a highly engaged organisation.

- Working with matrix leaders to maintain alignment and oversee the quality and timeliness of team deliverables, ensuring they meet agreed objectives and expectations.

- Lead corporate governance and conduct regular performance reviews internally and externally to ensure value is being delivered in the most efficient way.

- Ensure that operating objectives and standards of performance are owned by management as well team members.

- Connect with all relevant client teams and ensures aligned objectives, clear responsibilities, processes, ways of working and communications.

- Champion business excellence in all the hub s activities, including reinforcement of client's best practice methodologies and processes to increase performance at each stage.

- Optimise the value realised from investments in technology, people and processes to innovate and create efficiencies.

- Proactively manage the development of best practice and champion the capture and sharing of knowledge throughout the business.

- Attract and retain the best talent, creating highly engaged teams that deliver best in class products and services.

- Actively demonstrate client values and behaviours.