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10/01 Yogita
Recruiter at HSBC

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HSBC - Business Management Role - FX (7-12 yrs)

Bangalore Job Code: 784301

Business: Markets Role Profile

Role Title: Business Management FX, Bangalore

Job Purpose:

HSBC's Global Markets business is one of the largest of its kind in the world. It combines sophisticated 24-hour global coverage with a detailed knowledge of local markets. The services are offered through a network of more than 60 countries worldwide. The trading and sales forces attend to customers that include the world's central banks, international and local corporations, institutional investors, financial institutions and other market participants. GM specializes in foreign exchange, credits and rates, structured derivatives, equities and debt, equity and equity-linked capital markets.

The role holder will be responsible for supporting the Global FX Business and be part of the Business Management team for GFX onshore in Bangalore

The key activities include:

- Coordination of GFX Governance forums to ensure efficient and effective control and governance

- Analysing incoming requests to the GFX BM Team, working with the business to determine impact on current state, identify appropriate solutions and deliver changes to the Markets / GFX business

- Preparation and coordination of internal and external presentation materials to support strategic initiatives on development activities of FX business

- Coordination and ownership of management information for business monitoring and key decision making - across strategic initiatives, business performance and headcount. Ensuring data quality issues are addressed, root causes identified and remediated.

- Provide day to day support to Business Heads and their teams

- Ownership of key documents, coordination and update of documentation as required (such as. Desk Instruction Manuals, Recovery Process, Business Continuity Plans)

- Interaction with key F2B Functions including Controls, Operations, Compliance, Finance, Product Control, and Technology to ensure efficient operating environment, mitigate operational risk and drive continuous improvement

- Provide in-region support for regulatory changes to the APAC GFX business; including;

- Analysing, documenting, and implementing the changes required due to changes to regulations and industry obligations impacting GFX and wider Markets business

- Interpreting regulatory/industry obligations and understanding their impact on the business- current state

- Providing detailed analysis of the business- current state and the impact of the regulatory/industry obligations (i.e. - as is- vs - to be- analysis)

- Detailing the impact of the regulatory/industry obligations on business lines including trading, sales and operational practices, business processes, necessary policy and procedure changes, training needs, MI requirements, governance and monitoring, etc

- Build knowledge within the team and gain strong knowledge of the GFX Business F2B

- Be open to working varied shift hours/days based on business requirements

- Review and analyse GFX cost base to ensure accurate costs and drive value for money discussion / cost reduction/ cost optimisation discussions and perform cost control related tasks e.g. market data checks

Principal Accountabilities:

Key activities and decision making areas Typical KPIs and Targets

Impact on the Business:

- MI production /analysis and validation

- Cost control /analysis and review

- BCP/Disaster Recovery related activities

- PLA maintenance

- Maintenance of key business documents e.g. DIMs

- Manage the NPDD process

- Analyse and review controls from control owners

- Project management

- Business analysis related activities

- Analyse, document and manage the implementation of key changes (e.g. Regulatory change) and provide support to the GFX business throughout this process

Examples include: -

- Publishing accurate MI and management packs

- Effective PLAs for all processes with strong governance and oversight

- Delivery of a range of business analysis and project management outputs including status updates, analysis and change documentation, draft policy and procedure wording, training content, staff and senior management communications.

Customers / Stakeholders:

- GFX Business Head and Teams

- GFX COO Community

- Counterparts in the wider Global Banking Markets Community (i.e. within the Fixed Income and Equities businesses)

- Feedback from key stakeholders

- Effective communication networks used to maintain positive relationships and gather momentum on items as necessary

- Ability to drive change with COO Community & Business Managers

Leadership & Teamwork:

- Responsible for ensuring seamless communication and teamwork between Business Management resources in onshore locations and counterpart resources in Bangalore

- Builds strong relationships with counterpart resources in onshore locations

- Strong networking ethic and internal stakeholder engagement skills and the ability to work with senior level stakeholders across different disciplines (Trading Desk Heads, Business Management, Risk, Product Control, Compliance, etc)

- Provide effective support to the GFX COO Community

- Ability to take initiative and accountability, shape necessary deliverables and work with limited supervision

- Provide GFX SME input into the strategic direction of given programmes

Operational Effectiveness & Control

- Lead the continuing development, implementation and improvement of the processes, structures, capabilities, capacity and infrastructure needed to deliver Business Management responsibilities

- Ensure changes within the GFX business are successfully delivered into business as usual functioning

- Establish and maintain a robust and efficient control environment across GFX, together with early identification and effective resolution or escalation of issues that arise

- Lead the development, implementation and maintenance of management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels

- Proactively identify and mitigate control gaps

- Process improvement initiatives

Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities)

- Continuously evolving levels of expectation and increasing demand as the team establishes itself

- A rapidly changing regulatory environment with extensive impacts on the GFX businesses

- A high risk and sensitive set of functions potentially to be offshored so it is critical there is no negative business or client impact

- Managing multiple time-sensitive tasks, potentially across several stakeholders

- Fast paced work environment with continuous change and advances in technology, communication methods

- Increasing focus on business continuity delivery

- Availability of appropriate resources and conflicting priorities across the business

- Varied nature of regulatory changes and industry obligations (i.e. from conduct related requirements to detailed reporting requirements for particular financial instruments)

- Varied nature of industry regulation within the APAC region

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

- Part of the global GFX Business Management structure

Management of Risk (Operational Risk / FIM requirements)

- Consistently displays the behaviours that form part of the HSBC Values and culture and adheres to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action.

- Ensures risk policies and governance frameworks are appropriately implemented in their part of the business, following both the spirit and letter of any internal policy and regulatory requirements and ensuring adherence to internal controls.

- Maintains an environment where risk is routinely anticipated, acknowledged, identified, quantified and acted upon in a timely and efficient way, including appropriate escalation.

Observation of Internal Controls (Compliance Policy / FIM requirements)

- The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant policies, keeping appropriate records and, where appropriate, by the timely resolution of internal and external audit points, including issues raised by external regulators.

- The jobholder will adhere to all relevant processes/procedures including information barriers and confidentiality requirements.

- Where applicable, ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.

- Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Role Dimensions (e.g. balance sheet size, lending/expenditure limits, size/volume of transactions, budget)

- No specific budget responsibility

Knowledge & Experience / Qualifications (For the role - not the role holder. Minimum requirements of the role.)

- Qualification - Post Graduation or MBA with experience in banking industry

- Overall experience of 5-7 years in investment banking industry

- Experience in an analysis-oriented role with delivery focus (i.e. business analysis, project management, change management)

- Experience in working within a new team and picking up new processes in an offshore location would be advantageous

- Strong Analysis and Documentation Skills and Experience- Translating requirements and current state analysis into detailed plans to address gaps, drafting policy and procedure wording, developing impactful training and communication content

- Strong Analytical skills - proven interpretation and utilisation of management information

- Project Management skills and Experience - A flexible, pragmatic approach to PM processes and ability to tailor to the specific needs of each project

- Ability to distil complex and varied data into information; excellent change and process analysis and problem solving skills

- Advanced level of MS Excel and PowerPoint skills

- Attention to detail and ability to ensure that information is captured in a timely manner

- Excellent written, verbal and presentation communication skills

- The ability to quickly understand customer requirements and concerns and deliver a quality result to them

- Proven ability to prioritise workload effectively in line with business priorities

- Strong facilitation skills and ability to run effective and productive meetings, workshops, working groups, etc

- Willingness to own work and problems and see through to completion and to use own initiative to resolve issues

- Strong interpersonal skills, coupled with the ability to succeed within a matrix management structure and build and maintain global team relationships

- Able to work independently, proactively and under pressure against multiple deadlines

- Evidence of delivery in a similar role within a global organization would be an added advantage

- Knowledge/experience of the Investment Banking Regulatory environment

Niyati Waghulde

Business / Department Head: Regional HR / Reward Group Performance & Reward

Women-friendly workplace:

Maternity and Paternity Benefits

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