15/03 Yogita
Recruiter at HSBC

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HSBC - Business Development Role - Global Banking (1-4 yrs)

Bangalore Job Code: 675898

Group Entity: Global Banking

Global Career Band: 6

Primary functional -

Business/Function & Location:

(Country/Department) Global Banking - Business Development

Role Purpose (overall high level summary of the role)

- The Business Development role has been set up to provide support on a number of strategic initiatives and management information to Global Banking management as well as business partners.

Specific to this role: The job holder will support the business to review Clients with high profitability / low returns to identify strategic business opportunities. The role requires a good domain knowledge of Credit and Lending and Basel 3. Additionally, knowledge of HSBC Global Banking Products and services as well as their delivery channels is essential.

- We are looking for a very dynamic, result oriented proactive individual who can leverage their network and relationship building skills to manage a multi-faceted role.

Knowledge & Experience / Qualifications (For the role - not the role holder. Minimum requirements of the role.)

- CA / MBAs in Finance from Premier Institutes

- Have excellent understanding of the industry and various relevant sectors/products

- Have a good understanding of creating strategic insights using available data internally and from external sources to help management take informed decisions

- Have proven ability to work with stakeholders at all levels of the organization

- Very strong analytical and presentation skills, with excellent grasp of PowerPoint / excel / word and ability to distil large quantities of information into key themes / issues

- Strong communication skills, both written and verbal, and ability to work across cultures

- Numerate as well as demonstrating financial discipline as well as integrity

- Strong interpersonal skills together with the ability to build a network of contacts and form strong working relationships

- Have a good understanding of policies, procedures, front line and middle office operations

- Be familiar with the majority of GBM products

- Possess strong verbal communication skills

- Demonstrate strong attention to detail

- Be able to work effectively under pressure and with multiple stakeholders

- Be comfortable escalating decisions where appropriate

- Engage with different businesses, functions and support areas within the bank on vastly varying issues and requirements

- Follow up on recurring themes from the MI and identify solutions, which are followed through to conclusion

- Understanding of data science, visualization tools, Excel VBA, MS Access would be added advantage

Principal Accountabilities:

Key activities and decision making areas

Typical KPIs and Targets: 

- Ensure appropriate reporting is handled effectively by co-ordinating with various stakeholders

- Ensure any ad-hoc tasks are understood properly and delivered as per agreed timelines

- Ensure that all relevant policies are procedures are well documented through contribution to Line of Business Procedure manuals, Desktop Instruction Manuals, System User Guides and Training Material

- Develop and prepare qualitative and quantitative analysis, working independently; lead specific projects as required; effectively deploy internal and external resources

- Manage and maintain key communication networks, building excellent rapport within team and client group and maintaining effective relationships showing discretion as required

- Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions

- Consistently demonstrate ownership of work streams and complete accountability of deliverables - No requirement for micro management

- Positive feedback from line/functional manager and team

- Accurate deliverables within required timelines

- Ownership of tasks undertaken

- No escalations while working with various stakeholders

Customers / Stakeholders:

- Line/ Functional Manager

- Build effective relationships with Business Development Team as well as relevant support teams

- Produce and analysis of management information covering relevant data, addressing both recurring and ad hoc reporting requirements as specified by product/sector teams

Leadership & Teamwork:

- Proactive and highly engaged team member

- A team player who can build relationships with the stakeholders at multiple levels of the business

- Communicate clearly and consistently to all parts of the business, ensuring actions are aligned to messages

- Execute role with a level of autonomy while being mindful of when to seek guidance and approval

Operational Effectiveness & Control:

Ensure policy and process changes within the Committees are documented in a disciplined and consistent manner; and further ensure changes are embedded across the teams by supporting communications and training

Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities):

- The role holder will play a key role in facilitating management decisions, where there is a constant need to address the demands sector/product, whilst ensuring key requirements are fully understood and appropriate analysis is produced in timely and error-free manner

- Dealing with a range of simultaneous tasks with conflicting and changing priorities, which provides time management challenges

- Managing the balance between effective execution of day to day operations and services, whilst also handling project work

- The existing processes are highly manual. It is important that this is further streamlined and made more efficient by the role holder

- The role holder is therefore expected to be an effective champion of operational rigor and discipline

Management of Risk (Operational Risk / FIM requirements)

- Compliance with Group and Risk FIMs

Observation of Internal Controls (Compliance Policy / FIM requirements)

- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.

- Understands, follows and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the role holder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy.

Women-friendly workplace:

Maternity and Paternity Benefits

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