Credit Service-Assistant Vice President   Job Location:- Kolkata  Qualifications  - Graduate/Post Graduate in Commerce Stream, MBA, MBA Finance, MCom  - 7+ years of relevant experience in Corporate Credit Operations   - Strong knowledge of Credit products  - Hands on Working Knowledge of Corporate Credit Operations which includes Pre and Post Approval process and also Financial Statement Spreading  - Excellent verbal & written communication skills  - Strong negotiation & persuasive skills  - Good knowledge of the HSBC Group - organization, culture & policies  Principal Accountabilities: Key activities and decision-making areas:-  Impact on the Business/Function :  - Ensuring compliance with HSBC Group company policies and procedures, including regulatory requirements.  - Maintain equipment, systems, and general work environment in good condition, adhering to all appropriate procedures.  - To effectively assist HR to implement recruitment plans and to provide guidance on ongoing business requirements.  - Validate and monitor the relevance and effectiveness of training plans for operations teams and establish their alignment with business goals and budgets.  - Regular implementation and review of audit and diary watch procedures to give effective feedback to Management. Timely and ongoing implementation of audit reports.  - Establish the effective framework for implementing Operational Risk Management across teams and the center. Prepare plans to mitigate Operational Risk in line with company policy  Customers / Stakeholders :  - Proactively identify problem situations and resolve to give maximum customer satisfaction. Escalation used only where necessary.  - Appropriate measures are taken to improve and sustain high quality and prevent recurrence.  - Establish and maintain an effective high-level relationship with customer business areas and identify areas of service improvements.  - Monitor customer satisfaction levels and prepare and implement action plans to improve satisfaction levels.  - Ensure effective and appropriate structure and format in place for MI, which fully and accurately represents the achievement of key business deliverables.  Leadership & Teamwork :  - Motivate and develop team members across sections including specific attention to individual development or action plans as required to achieve business objectives and manage future growth of GSC's.  - Manager Operations are regularly briefed and made aware of individual/department performance achievements/targets.  - Provide strategic direction to Managers to improve delivery on agreed service level agreements.  - Ensure effective mechanism is in place and implemented to identify and achieve individual potential at all levels to meet business objectives and to ensure effective succession plans are in place.  - Review performance management scheme and ensure it is appropriate and implemented accurately and consistently across sections.  - Complete progress reviews on performance and development plans within agreed timescales and provides ongoing feedback to senior management.  - Regularly and effectively communicate Groups initiative, policies, and other activities to the teams.

Kolkata

HSBC - Assistant Vice President - Credit Service 

HSBC - Assistant Vice President - Credit Service  ,Job Description for HSBC - Assistant Vice President - Credit Service  in HSBC in  Kolkata for (10-20) years of experience. Apply Now!

Job Description for HSBC - Assistant Vice President - Credit Service  in HSBC in  Kolkata for (10-20) years of experience. Apply Now!