HRBP Lead - Tech/Non Tech/Customer Support

Lead / Manager HRBP Job Profile

An empowered role that provides an opportunity to partner with business and every aspect of an employee's life cycle. Responsible for designing and implementing strategic HR solutions. Build, own and implement operational solutions. Act as a catalyst for fostering and reinforcing company's values and culture. Help the company scale.

Responsibilities

- Implement employee surveys and questionnaires; analyse and action based on survey results

- Responsible for onboarding and partnering with the recruitment team

- Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce

- Create HR manuals, digitalise HR function

- Implement new policies, procedures and programs in support of Business

- Be the first point of contact for all employee grievances and conduct necessary investigations.

- Provide MIS support for Attrition analysis, includes- analyzing Exit interview, observe trends and highlight important aspects, prepare and publish dashboards

- Drive engagement initiatives like - New hire Buddy/ Mentoring program/All Hands

- Drive Career pathing sessions/ initiatives

- Support the business in conducting training needs assessment for employees across levels

- Responsible for conducting regular vendor audits to ensure labor compliance

- Responsible for statutory compliance