HR Specialist - Process Excellence - BFS

HR Specialist (HR Process Excellence)

Minimum Qualifications Required :

- Six Sigma Master Black Belt/ Black Belt Certified (from GE / Motorola, etc).

- Graduate (preference Engineering Graduate) with 8 + years of relevant experience

- Proven experience in deployment of Lean & Six Sigma for 4 years in a service environment

- Provide ownership and responsibility in the implementation of Lean and Six Sigma by stream lining and simplification to key areas of service delivery.

- Serve as a change agent by influencing, communicating and institutionalizing a culture of simplification and standardization all directed towards improvement in service quality and client/ user experience

- Coach in the use of Lean & Six Sigma tools and the simplification methodology to drive significant business impact

- Deploy tools to improve quality of service impacting Client Satisfaction, by understanding processes to be able to work with Operating team on the floor to make impact

- Leading value stream process improvements, as a lean expert, and delivering sustainable productivity & business results.

- Driving early integration of Lean principles in product design & process development

- Leading workouts and driving continuous improvement activities throughout the value stream to achieve business results

- Establishing and coordinating external benchmarking and bring best practice to service quality

- Ability to drive cross-functional results through established Quality Governance in a matrix structure