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Senior Consultant at Adecco
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HR Process Excellence Role - Black Belt (9-13 yrs)
Would prefer Female candidates for this role.
1. Lean Six sigma certified.
2. Black belt
3. Automation or RPA experience
4. Experience handling HR operations related projects
5. Exp range: 9-13 yrs
6. Location - Hyderabad
Job Summary:
Support the KM leader in the following activities:
- Managing an estimated 3000+ Process Maps, Standard operating procedures, Desktop Procedures, and various related documents like required system access roles, internal (Sox) control narratives etc.
- Identify and resolve knowledge management gaps of service delivery employees. Run process tests, process certifications and training needs identification
- Coordination of compliance related activities like Management Walkthroughs, GBS Internal Certification
- Coordination of all general GBS audits
Key Qualifications/Requirements :
- GBS experience in large scale global organizations is essential.
- Experience in running similar GBS Knowledge Management and Service Delivery Compliance Functions is required
- ~10-12 years of solid experience out of which at least 5 years with large GBS set ups
- Must have good communication skills, initiative and proven ability to drive process compliance
- Must have experience in making and governing SOPs, PKTs etc.
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