HR Manager - People Operations - IT/ITeS

Purpose of the Role

Managing the People Operations function and streamlining the HR policies for overall organizational benefit

Qualification

Post-Graduation with specialisation in HR

Work Experience

- Minimum 7 years experience of working in People Operations team in an organization with an employee base of 500+ employees preferably in ITeS or Technology Product set up

- Must have handled a team in the past

Key Responsibilities

- Implement HR strategy effectively across departments to support the organization strategy and provide inputs for creation of HR strategy

- Establish HR policies, processes, and initiatives and ensure effective communication to build awareness on the same

- Monitor and effectively utilize existing HR systems and processes for talent, performance, recognition, and rewards (salary and incentives) uniformly across the organization

- Resolve complex employee issues and cases to safeguard organization's brand image and timely escalate issues to the senior management, whenever required

- Drive the timely closure of People Operations activities- Offers, Payroll Management, F&F settlement

- Manage and ensure the Statutory compliances & ISO standards are followed across organization in all the policies and processes

- Identify new ways for retention and reduce overall attrition %

- Identify and Implement optimum cost methods to control the cost of Employee Engagement Activities

Key Skills

- Excellent verbal and written communication skills

- Good MS Power- Point and MS- Excel Skills

- Creative and innovative thinking

- Passion for continuous learning

Measure of Success

- Team Productivity - Planned vs Actual

- Employee retention and engagement score

- Cost of People Operations Function

CTC : 10 to 15 lakhs per annum