HR Generalist/Operations Support Role - IT

SUMMARY OF ROLE

The candidate must have a passion for HR as both a support function and business enabler and should have exposure to build a solid foundation in operational HR & administration. Must possess exposure to managing and working with internal stakeholders on a wide range of subjects from Data Management, Payroll, and compliance.

The candidate must be a high energy and responsive contributor who is able to multitask day to day and maintain a focus on priority activities.

RESPONSIBILITIES:

- Providing generalist / Operations HR support and advice to employees & leaders on all areas of human capital management.

- Manage payroll, benefits and other policies administrations

- Active response to all HR queries and escalation of matters where appropriate.

- Ensuring all transactional and operational HR needs are managed - this would include employee records management & new hire administration.

- HR administration of letters, references and other business requirements.

- Supporting staff events and company wide communications and logistics.

- Participating in HR projects, including global HR initiatives.

- Managing the on-boarding and off-boarding program for new staff members, including accurate maintenance of employee data records.

- Supporting the disciplinary and grievance process through note-taking and providing advice to line managers.

- Supporting the collation and processing of employee database information timely and accurately.

- Supporting global HR colleagues and the business on key HR processes including and not limited to performance management, talent development, and employee relations.

- Ensures company values and principles are sustained and takes initiative on Process improvement, and is focused on building functional excellence, innovation, talent development, and operational excellence.

REQUIRED SKILLS & EXPERIENCE:

- Bachelor's degree / MBA

- Hands-on experience on advanced MS Powerpoint and Excel

- Experience working in a start-up environment

- 4-6 years of experience in HR generalist/ Ops role

- Need high attention to detail, accuracy, ability to provide HR advice to managers and employees, work in a fast-paced environment, high level of initiative and autonomy in the role

Key Skills:

- Energetic and go-getter

- Coaching skills

- Strong stakeholder management skills

- Customer centricity

- Execution focus

BENEFITS:

We offer competitive salaries and benefits. We have strong opinions about work/life balance, and seek to create a comfortable and productive environment where we can ship apps that we- re proud of and that best serve our customers.