HR Business Partnering & Talent Acquisition Role - BFSI

Business Partnering & Talent Acquisition Role - HR

Role Purpose :

- Responsible for the delivery of the human resources strategy across the Region to support business to deliver targets, whilst ensuring adherence to the Corporate policies and procedures.

- Complete responsibility for people management, acting as an adviser and providing professional support for all HR & related activities

- Partner effectively with the Regional team to deliver end-to-end Human Resource services initiatives & engagement for the region

Role Details :

Talent Acquisition :

- Plan and execute the region's hiring plans including entry-level recruitment for the sales team.

- Talent Engagement

- Partner in driving employee engagement programs through proactive and structured interventions

- Handle grievances and concerns with empathy and bring them to closure

- Keeps a proactive check on the general employee well-being & engagement levels and intervene actively when necessary

Learning & Development :

- Plan and execute the training & development programs as per Corporate L&D Calendar

- Actively build a culture of learning by sharing best practices and knowledge-sharing across the region.

- Jointly responsible for onboarding, initial coaching & mentoring of employees

Performance Management:

- Partner with the line managers to address performance gaps and facilitates discussions/processes to assess appropriate action

- Guide Line Managers on all aspects of performance management including feedback and performance coaching

- Process Improvement & Program Effectiveness

- Partner with the central HR Team for all processes like onboarding, background verifications, payroll, leave & attendance regularizations, exits, etc

- Provides input and feedback to the Central HR Team on gaps and opportunities for improvement in HR programs and policies

- Contribute to developing/refining of HR programs & processes through quality improvement interventions

Overall Excellence :

- Partner in sharing the HR trends & intelligence for alignment & review of HR priorities

- Participate in the implementation of the Annual Performance Cycle by providing consultation on the process and program tool support

- Provide support to Corporate HR on key HR projects with stakeholders in areas of Talent Development, Employee Engagement, Learning Culture, etc

Knowledge, Skills & Attributes :

- Significant experience and knowledge of the local job market in the Financial Services sector

- Ability to manage diverse stakeholders

- Ability to coach and mentor sales employees, having a strong sales acumen himself/herself

- Strong Business Communication skills with the ability to influence and convince stakeholders by objectively presenting & challenging views

- Proficient in handling employee issues with sensitivity, objectivity and empathy

- Proficient in data analytics, process orientations & exception handling

- Team Player with the ability to network & collaborate with diverse teams across locations

Education Qualification :

- MBA in HR

- Minimum of 6-10 years of relevant experience