Business Partnering & Talent Acquisition Role - HR
Role Purpose :
- Responsible for the delivery of the human resources strategy across the Region to support business to deliver targets, whilst ensuring adherence to the Corporate policies and procedures.
- Complete responsibility for people management, acting as an adviser and providing professional support for all HR & related activities
- Partner effectively with the Regional team to deliver end-to-end Human Resource services initiatives & engagement for the region
Role Details :
Talent Acquisition :
- Plan and execute the region's hiring plans including entry-level recruitment for the sales team.
- Talent Engagement
- Partner in driving employee engagement programs through proactive and structured interventions
- Handle grievances and concerns with empathy and bring them to closure
- Keeps a proactive check on the general employee well-being & engagement levels and intervene actively when necessary
Learning & Development :
- Plan and execute the training & development programs as per Corporate L&D Calendar
- Actively build a culture of learning by sharing best practices and knowledge-sharing across the region.
- Jointly responsible for onboarding, initial coaching & mentoring of employees
Performance Management:
- Partner with the line managers to address performance gaps and facilitates discussions/processes to assess appropriate action
- Guide Line Managers on all aspects of performance management including feedback and performance coaching
- Process Improvement & Program Effectiveness
- Partner with the central HR Team for all processes like onboarding, background verifications, payroll, leave & attendance regularizations, exits, etc
- Provides input and feedback to the Central HR Team on gaps and opportunities for improvement in HR programs and policies
- Contribute to developing/refining of HR programs & processes through quality improvement interventions
Overall Excellence :
- Partner in sharing the HR trends & intelligence for alignment & review of HR priorities
- Participate in the implementation of the Annual Performance Cycle by providing consultation on the process and program tool support
- Provide support to Corporate HR on key HR projects with stakeholders in areas of Talent Development, Employee Engagement, Learning Culture, etc
Knowledge, Skills & Attributes :
- Significant experience and knowledge of the local job market in the Financial Services sector
- Ability to manage diverse stakeholders
- Ability to coach and mentor sales employees, having a strong sales acumen himself/herself
- Strong Business Communication skills with the ability to influence and convince stakeholders by objectively presenting & challenging views
- Proficient in handling employee issues with sensitivity, objectivity and empathy
- Proficient in data analytics, process orientations & exception handling
- Team Player with the ability to network & collaborate with diverse teams across locations
Education Qualification :
- MBA in HR
- Minimum of 6-10 years of relevant experience
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