HR Business Partner - Customer Facing Industry - North

Our client is a Tier 1 MNC in the Customer Facing Industry, Client has been rated the best organization to work for in India and one of the finest places for work culture, environment and employee's growth.

HR Business Partner for North Region (SALES WORKFORCE)

Candidate MUST have Sales workforce handling experience as mandatory

This is an Individual Contributor role.

Work Location - Gurgaon,

Work Exp - 2 to 5 Yrs

Education Criteria - MBA from Tier 1 / Tier 2

CTC - 15 to 16 LPA

Industry Background -

Service Industry background like Telecom, FMCG, Consumer Goods, Paints, Pharma & Healthcare, Banking, and other White Goods.

Desired Personality Traits in candidate.

We are looking at someone very strong in stakeholder management, particularly with Sales / Operations workforce.

Managing Sales Workforce is mandatory to qualify for this opportunity.

Job Profile, may not be limited:

1) Sales workforce employee cost

2) Incentivization for Sales workforce

3) HRMS

4) Driving PMS

5) Employee Engagement.

- As HRBP for North Region, your role will be key to driving seamless talent management practices & crafting unique engagements and growth for every individual member of the team.

- Improving the Employee Engagement Index across teams by conceptualizing and implementing various employee development and engagement initiatives.

- Developing and delivering the organization's internal communication strategy, planning and making a calendar of activity to continually drive positive employee experiences.

- Building feedback mechanisms into employee engagement activities and internal communications to enable employees to have an opportunity for dialogue. Synthesizing engagement data and developing clear stories for stakeholders.

- Manage Performance Reviews, Annual Performance Normalization, closure of merit-based increments, salary benchmarking and rationalization, Annual Promotions & Rating Communication etc.

- Manage on-going performance feedback processes in Skip Level meetings and implementation of performance improvement plans.

Critical Skills :

- Excellent organizational skills and an ability to multi-task across concurrent projects with strong attention to detail.

- Strong analytical skills/ comfort in data analysis, including MS Excel modelling & data manipulation skills and ability to manage reports & dashboards

- Passion for creating seamless and engaging user experiences.

- Curious about metrics, execution processes, people trends.

- Excellent communicator having the ability to influence and persuade others.

- Commitment to demonstrably improving team metrics.

- Positive, flexible, and proactive, hands-on with a can-do approach.