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05/03 Harshal Pedamkar
HR - Recruitment / Talent Acquisition at Housing.com

Views:6815 Applications:182 Rec. Actions:Recruiter Actions:40

Housing.com - Regional Ops Manager - IIT (5-10 yrs)

Delhi/NCR/Kolkata Job Code: 134383

Regional Operations Manager – Kolkata/Delhi

Job Responsibility

1. This position requires risk analysis, critical thinking and the ability to provide solutions to the benefit of the company, individual branches, and projects. Excellent problem solving skills are required;

2. Ability to evaluate and manage the resources and processes required for the successful completion of projects. Ensuring that the individual branches focus on Safety, Quality, Customers Service, and Profitability;

3. Ability to understand and manage the Region’s performance to key performance metrics.

4. Work to ensure that we are delivering an excellent customer experience and address escalated customer concerns as necessary

Desired Profile:

1. Maintain effective written and oral communications with clients, employees and the operations team.

2. Knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is preferred.

3. Knowledge of supervisory techniques to manage, motivate and train employees.

4. Ability to prepare reports and present information to customers.

5. Must have attention to detail and critically think through and resolve problems.

6.Must have customer service skills and be able to maintain a consistent, high level of service.

7. Must have ability to multi-task, manage multiple accounts and establish priorities.

8.Should know local language

Should be an IIT Graduate with local language.

Should know Bengali

Salary :8-12 LPA

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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