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17/02 Vivek Mishra
Partner - Talent Acquisition at Confidential

Views:2238 Applications:291 Rec. Actions:Recruiter Actions:55

Hospital Operations Role - Medical/Non Medical (10-15 yrs)

Delhi NCR Job Code: 798322

Job Description :

- Asset performance improvements & P&L ownership of the Region.

- Responsible for overall Cluster Operations and marketing

- Responsible for Doctors availability, consultation occupancies for all Clinical Units

- Manage operations at Regional Level: staffing (both employees & consultants), customer service, revenue, expenditure & accounts, statutory compliance including security & safety.

- Responsible for turnover and profits, will be evaluated at EBITDA level.

- Monitoring & reviewing all patient related services to ensure high degree of Customer Satisfaction Index and NPS scores

- Strategic business forecasting.

- Identifying performance targets & account abilities, reviewing & evaluating performance against the targets, identifying & addressing deviations & its relevant causes.

- Is responsible for bottom line profitability and revenue generation as per target of the unit.

- Own customer satisfaction and quality audit results and supervise their drive up the charts.

- Implement review and control mechanisms

- Ensures optimum utilization of facilities & services.

- Monitor the key performance indicators of the unit and initiate corrective action, whenever necessary.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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