Assistant Manager HR at Homelane
Views:3990 Applications:654 Rec. Actions:Recruiter Actions:459
HomeLane.com - Business Unit Head - IIT/IIM/ISB/XLRI (3-6 yrs)
Business Unit Head - Bangalore
- We are looking for high-calibre general managers with 3-6 years of work experience, from Tier 1 undergraduate or post-graduate schools (IITs, NITs, BITS, Top Delhi / Mumbai / Chennai Liberal Arts Colleges, Ashoka, IIMs, ISB, XLRI)
- As Business Unit Head, you will be responsible for the P&L of the city, the customer experience we offer our clients & prospects, and the development & management of the team based in the city. This is a highly entrepreneurial role, and will need you to be great at 0 to 1 and at 1 to 100 (ref: Peter Thiel).
- In this role, you will lead sales, design and operations for the city. You will also lead our relationship with all city-based partners (Square Partners, Design Partners), vendors (manufacturers, HDS vendors, local service providers who enable business for us).
Customer acquisition :
Generate leads :
- Acquire home-owner databases of apartment complexes
- Proportion small % of marketing budget to digital marketing lead gen
- Carry out BTL activities to generate awareness & leads amongst TG
- Partner with builders for B2B orders, to corroborate our strong B2C business
Generate meetings :
- Convert leads to meetings through email, voice and text campaigns, leveraging the HomeLane Customer Service Team
- Ensure adequate staffing for meetings
- Drive meeting-SLAs - accurate quotes sent to 100% of prospects met within stipulated time
Drive order closure :
- Leverage our sales force: 1-2 Assistant Sales Managers; 1 Showroom Manager per experience centre; Design Partners; Design Relationship Managers; and Bengaluru-based Welcome Team
- Leverage our technology capabilities: Spacecraft, IQ, Modular Quotation App, Phoenix / Salesforce
- Drive sales SLAs - sales followups, revised quotations, site visits (as needed)
- Manage overall marketing budget based on city target
Customer servicing :
Design :
- Manage 10-40% process of design to ensure customers get a top-notch experience
- Hire & retain Design Manager, Design Relationship Managers & in collaboration with HomeLane People Team
Production :
Installation :
- Ensure that HomeLane is delivering on our 45 day guarantee on every single project
People Management :
- Hire great talent and drive employee performance management
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.