15/05 Nitika S Sah
Manager at Home Credit India Finance

Views:885 Applications:125 Rec. Actions:Recruiter Actions:3

Home Credit - Manager - Training & Quality (4-9 yrs) Premium

Gurgaon/Gurugram Job Code: 698152

Summary :

Highly effective management professional emphasizing on innovation and creativity in solving complex problems. Energetic and results - oriented with success in developing and leading diverse teams to achieve outstanding results and conduct reviews to find shortcomings of a particular project assigned and come up with the improvement plans.

Job Responsibilities:

- Gather all the relevant information required for successful project completion.

- Implementation of New Processes.

- Runs various projects for Cost saving, process improvements & increase customer satisfaction.

- Publish calendar for reviews and keep the relevant stakeholders informed in advance.

- Process & Publish reviews about project activities being performed.

- Organizing meeting with stakeholders for next course of action in any specific project.

- Support all processes & help in closure of all critical points with the help of stakeholders

- Keep proper documentation and data management for any management review or update.

- Creation of a continuous improvement process and implementation of the same.

- Participates in various projects of other departments/Functions.

- Shares ideas as well as best practices to achieve the organization goals

- Participates in company's long-term strategies.

- Responsible for formulating business strategies with the heads of different departments.

- Policy formulation & studying the effects of strategies and policies. If found ineffective, suggests revision in policy and its implementation.

- Submits the performance reports to the senior management for periodical reviews.

- Has to check whether all the processes are being executed as per plan.

- Must be able to troubleshoot any conflicts arising in the processes either independently or with a team of experts.

- Ensuring adherence to internal & external audit requirements.

- To liaise with departments to accomplish day to day activities.

- To provide effective feedback & coach subordinates.

- Implement and act in accordance with the organization's information security policy to ensure data protection.

- Has to check whether all the processes are being executed as per plan.

Desired Profile :

- Excellent Communication skills/Interpersonal Skills.

- Proven track record in improving skills for target achievement by individual and teams.

- Overall more than 4 years of experience in Operations and should have 3-4 years managerial experience in Operations management.

- Fluent in English & Hindi languages.

- Knowledge of the Indian Finance industry.

Who should join?

The candidate who has knowledge of Project Management Methodology/tools, provides proactive inputs to improve the quality levels and can ensure Quality standards are maintained for all the process.

Highly effective management professional emphasizing on innovation and creativity in solving complex problems. Energetic and results - oriented with success in developing and leading diverse teams to achieve outstanding results and conduct reviews to find shortcomings of a particular project assigned and come up with the improvement plans.

Women-friendly workplace:

Maternity and Paternity Benefits

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